Refund Policy

📸 Photography Refund Policy​

 

At Jigcasso, time and resources are reserved specifically for each client. By booking services, you agree to the following refund policy:

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1. Retainer / Booking Fee
A non-refundable retainer is required to secure all bookings. This fee reserves your date and covers preparation time, and will not be refunded under any circumstances.

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2. Client Cancellations

• Cancellations made more than 2 days before the session may be eligible for a partial refund of any payments made beyond the retainer.

• Cancellations made within 2 days of the session are non-refundable.

• No-shows or same-day cancellations will not receive a refund.

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3. Rescheduling
Clients may request to reschedule one time with at least 2 days notice. Rescheduling is subject to availability. Additional reschedules may require a new retainer.

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4. Photographer Cancellations
If Jigcasso must cancel due to illness, emergency, or unforeseen circumstances, clients will be offered the option to reschedule or receive a full refund, including the retainer.

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5. Dissatisfaction with Images
Due to the artistic nature of photography, refunds will not be issued based on personal preference, style, or subjective dissatisfaction once services have been rendered.

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6. Turnaround Time Delays
Refunds will not be issued for delays in delivery caused by circumstances outside of Jigcasso’s control. Reasonable efforts will always be made to meet estimated timelines.

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7. Digital Product Policy
All sales are final once digital images have been delivered. No refunds will be issued after delivery of final images.

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8. Early Termination of Session
If a session is ended early due to client behavior, lack of cooperation, or unsafe conditions, no refund will be issued.